Legal
Role-specific terms and conditions for company entities and company-side users of the Dr.CHRO platform.
Version v0.2 — Effective 2026-05-25 · Audience: Company entities, company first-admin users, and invited company-side users
These Company Terms form a binding agreement between drchro.com (Dr.CHRO) and the company or organisation on whose behalf Dr.CHRO is used (Company), together with the Company authorised users. The individual accepting these Company Terms represents and warrants that they are authorised to bind the Company.
Dr.CHRO provides a managed platform and operating environment. Dr.CHRO is not the Company employer, fiduciary, legal adviser, or tax adviser. The Company remains responsible for its own decisions, approvals, compliance, and the implementation of any advice it receives.
The first company admin must confirm authority to bind the Company to applicable legal terms. The Company is responsible for ensuring only authorised users are invited, maintaining accurate company and billing details, revoking access for personnel changes, and the acts of its users on the platform.
The Company is responsible for the legality, accuracy, and appropriateness of requirements, documents, and materials submitted through Dr.CHRO. The Company must ensure it has all necessary rights and lawful grounds to disclose personal data and confidential information through the platform.
The Company must pay all fees validly due under the applicable commercial structure. Dr.CHRO may require upfront or milestone payment, hold, apply, or reverse amounts where workflow, dispute, verification, or policy requires, and engage third-party processors.
The Company acknowledges that payment release to advisors may depend on Company confirmation, dispute handling, verification, and processor availability.
Advisors introduced through Dr.CHRO are independent professionals and not employees or agents of Dr.CHRO. The Company must not represent that any advisor is employed by Dr.CHRO or that Dr.CHRO guarantees advisor performance.
The Company must keep confidential all non-public Dr.CHRO information, advisor information, and platform process information received through the platform, and use it only for legitimate platform and engagement purposes.
Company-side support is available through the authenticated Dr.CHRO support area. The support area creates and displays Jira/JSM support requests and does not ask company-side users to set urgency, impact, severity, or criticality.
All company-side support requests are initially created as P4 incidents. Dr.CHRO support personnel assess criticality after submission and may adjust handling in Jira/JSM where appropriate.
Attachments are not accepted in Dr.CHRO support request forms at launch. If supporting material is required, Dr.CHRO may request it through the appropriate Jira/JSM-supported support process after the request has been created.
Dr.CHRO targets first-response handling within 2 business days for authenticated users and standard support during India business hours, 8:00am to 5:00pm. This is not a guarantee of issue resolution or immediate escalation.
Dr.CHRO may suspend or terminate Company access if the Company or its users breach applicable terms, payment obligations are overdue, legal acceptance is missing, or there is suspected fraud, misuse, or compliance concern.
Outstanding payment obligations, confidentiality duties, accrued rights, and dispute handling provisions survive termination.
To the fullest extent permitted by law, Dr.CHRO excludes indirect and consequential loss. The Company indemnifies Dr.CHRO against losses arising from the Company or its users breach, misuse, unlawful instructions, privacy breach, or unauthorised disclosure, except where finally determined to have been caused by Dr.CHRO own fraud, wilful misconduct, or non-excludable breach.
These Company Terms are governed by the laws of India, and disputes are subject to the forum stated in the Platform Terms.