Legal
These terms govern use of the Dr.CHRO website, platform accounts, and workflows. They form part of the legal framework alongside role-specific documents.
Version v0.2 — Effective 2026-05-25
Dr.CHRO Legal Pack
These Platform Terms form a binding agreement between drchro.com (Dr.CHRO, we, us or our) and the person or entity that accesses or uses the Dr.CHRO website, platform, accounts, workflows, or related services (you or your).
If you use Dr.CHRO on behalf of a company, partnership, trust, or other organisation, you confirm that you have authority to bind that organisation to these Platform Terms to the extent applicable.
Dr.CHRO operates a managed platform that helps companies identify, brief, engage, and work with independent HR and people advisory professionals. Dr.CHRO may provide workflow tools, onboarding flows, matching support, messaging or clarification channels, payment administration support, support services, and related operational tools.
Dr.CHRO is a platform and operating layer. Unless Dr.CHRO expressly agrees otherwise in writing, Dr.CHRO is not your employer, employee, agent, fiduciary, legal adviser, tax adviser, or outsourced decision-maker.
These Platform Terms govern general access to and use of the Dr.CHRO platform. They sit alongside the Privacy Policy, Acceptable Use Policy, Advisor Terms, Company Terms, and any payout or workflow-specific acknowledgement that Dr.CHRO requires. Where another Dr.CHRO document applies specifically to your role or workflow, that document also forms part of the legal framework for your use of Dr.CHRO.
You must be legally capable of entering into a binding agreement, provide accurate and complete registration information, keep your credentials confidential, and not permit unauthorised persons to use your account. You are responsible for all activity conducted through your account unless caused by Dr.CHRO's own breach.
Advisors may create profiles, complete onboarding, respond to opportunities, and participate in advisory engagements subject to the Advisor Terms. Company-side users may create accounts, submit requirements, invite colleagues, and manage workflows subject to the Company Terms. Invited users may only use the platform once they complete required acceptance and activation.
Dr.CHRO may determine, restrict, expand, suspend, or revoke access according to role, account state, legal acknowledgement status, workflow needs, or policy enforcement.
Your use of Dr.CHRO may be conditioned on explicit acceptance of one or more legal documents. Dr.CHRO records accepted document versions, acceptance time, and acceptance surface as evidence.
If Dr.CHRO makes a material update to an applicable document, Dr.CHRO may require you to re-accept the updated version before continuing to use protected workflows.
You must use Dr.CHRO lawfully, honestly, and in a manner consistent with its intended purpose. Without limitation, you must not misuse or interfere with the platform, access data without authority, upload harmful content, circumvent fees or controls, misrepresent your identity, or use Dr.CHRO to build a competing dataset or service. Additional restrictions appear in the Acceptable Use Policy.
Dr.CHRO does not guarantee that a company will find a suitable advisor, that an advisor will receive opportunities or revenue, that any engagement will proceed, or that platform availability will be uninterrupted. The platform supports introductions, workflows, and operating controls and does not guarantee commercial success.
Advisors participate as independent professionals and not as employees or agents of Dr.CHRO. Companies remain responsible for their own decisions, approvals, employment decisions, and legal compliance.
You retain responsibility for content you upload or submit through Dr.CHRO. You must ensure you have the right to provide that material and authorise Dr.CHRO to process it for platform operation, matching, workflow administration, support, security, and related purposes.
Some parts of Dr.CHRO involve fees, payment collection, advisor payouts, holds, reversals, or third-party processor requirements. Payment timing may depend on verification, sign-off, hold rules, dispute handling, and processor availability. Dr.CHRO does not guarantee immediate settlement.
Dr.CHRO may suspend or terminate access where you have breached applicable terms, required legal acceptance is missing, your account presents security or compliance risk, or Dr.CHRO is required to act by law or provider requirement.
Public contact forms are for business enquiries only and do not create a support request, case, or Jira/JSM record. Public enquiries are reviewed separately from authenticated platform support.
Authenticated support is available to signed-in company-side users and advisors through the relevant Dr.CHRO support area. Dr.CHRO uses Atlassian Jira Service Management as the operational support system, and the in-platform support area acts as a controlled customer-portal layer for creating and viewing Jira/JSM support requests.
All authenticated support requests are initially created as P4 incidents. Users are not asked to assess urgency, impact, severity, or criticality. Dr.CHRO support personnel assess the request after submission and may adjust handling in Jira/JSM where appropriate.
Attachments are not accepted in Dr.CHRO support request forms at launch. If supporting material is required, Dr.CHRO may request it through the appropriate Jira/JSM-supported support process after the request has been created.
Dr.CHRO targets first-response handling within 2 business days for authenticated support requests and standard support during India business hours, 8:00am to 5:00pm. This is not a guarantee of resolution time, uninterrupted availability, or always-on support coverage.
Dr.CHRO provides the platform on an as-is and as-available basis. To the fullest extent permitted by law, Dr.CHRO excludes indirect and consequential loss and limits its aggregate liability to the greater of INR 10,000 and platform fees paid by you in the prior 3 months. Nothing excludes liability that cannot lawfully be excluded.
These Platform Terms are governed by the laws of India. Subject to any mandatory law, the courts at Bengaluru, Karnataka, India have exclusive jurisdiction over disputes arising out of or in connection with these Platform Terms.